Official Legal Document
Last Updated: May 2026
1. Introduction
This Privacy Policy explains how GLAAMS collects, uses, stores, processes, and protects personal data when users access the GLAAMS platform, mobile applications, and related services. By using the Platform, users acknowledge and agree to the practices described in this Policy.
2. About GLAAMS
GLAAMS is a marketplace platform connecting independent beauty and wellness professionals with clients seeking beauty and wellness services at home, hotels, offices, or other approved locations. GLAAMS facilitates appointment scheduling, communications, and payment processing but does not directly provide beauty or wellness services.
3. Information We Collect
GLAAMS may collect identity information, contact details, addresses, booking information, payment information, appointment history, device information, analytics data, communications, reviews, ratings, provider profiles, and customer support requests.
4. How We Use Personal Data
Personal data may be used to create accounts, process bookings, facilitate payments, improve services, provide customer support, prevent fraud, comply with legal obligations, communicate with users, and improve platform functionality.
5. Sharing of Information
GLAAMS may share necessary booking information with assigned providers in order to complete appointments. Information may also be shared with payment processors, analytics providers, legal advisors, hosting providers, and authorities where legally required.
6. Payment Processing
Payments are processed through secure third-party payment providers. GLAAMS does not store complete payment card details and uses commercially reasonable security measures to protect payment information.
7. Cookies and Analytics
GLAAMS may use cookies, analytics tools, and similar technologies to improve user experience, analyze platform traffic, personalize content, and enhance platform performance.
8. Data Retention
Personal data is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain financial or tax records.
9. GDPR Rights
Users located in the European Union may request access, correction, deletion, portability, restriction, or objection to the processing of their personal data in accordance with GDPR regulations.
10. Security
GLAAMS implements appropriate technical and organizational security measures to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.
11. International Transfers
Where data is transferred outside the European Economic Area, GLAAMS will implement appropriate safeguards in accordance with applicable data protection laws.
12. Contact Information
For questions regarding this Privacy Policy or personal data processing, users may contact GLAAMS at the designated legal contact email.