Official Legal Document
Last Updated: May 2026
1. Acceptance of Terms
By accessing or using the GLAAMS platform, users agree to comply with these Terms of Service and all applicable laws and regulations.
2. Platform Services
GLAAMS operates as a digital marketplace enabling clients to discover, book, and pay independent beauty and wellness professionals for at-home services.
3. Independent Contractors
All providers on GLAAMS are independent contractors and are not employees, partners, representatives, or agents of GLAAMS. Providers are solely responsible for the services they perform.
4. User Accounts
Users are responsible for maintaining accurate account information, protecting login credentials, and ensuring that all activity under their account complies with platform policies.
5. Bookings and Payments
Appointments are subject to provider availability and payment authorization. GLAAMS may pre-authorize, hold, or process payments in accordance with booking policies.
6. Pricing and Fees
Prices displayed on the platform may include platform service fees, provider fees, taxes, or additional charges depending on the selected services and location.
7. Cancellation Policy
All cancellations, refunds, no-shows, and rescheduling requests are governed by the official GLAAMS Cancellation Policy.
8. Provider Obligations
Providers are responsible for maintaining all required licenses, certifications, insurance, hygiene standards, and compliance with applicable laws and regulations.
9. Client Responsibilities
Clients must provide accurate booking details, ensure safe access to appointment locations, maintain respectful behavior, and disclose relevant health information where necessary.
10. Prohibited Conduct
Users may not engage in harassment, abusive behavior, fraudulent activity, fake reviews, discrimination, unauthorized solicitation, scraping, hacking, or misuse of the platform.
11. Liability Disclaimer
GLAAMS does not guarantee the quality, suitability, legality, or outcome of services provided by independent providers and shall not be liable for injuries, allergic reactions, dissatisfaction, or disputes arising from services.
12. Suspension and Termination
GLAAMS reserves the right to suspend, restrict, or terminate accounts for policy violations, fraud, abuse, safety concerns, or any conduct deemed harmful to the platform or its users.
13. Intellectual Property
All platform content, branding, logos, trademarks, designs, and software are the intellectual property of GLAAMS or its licensors.
14. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of Spain.